Terms and Conditions
Effective Date: Dec 2024
Welcome to Better Call Marc! By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, customers, and users of our services. If you do not agree with any part of these terms, please refrain from using our services.
1. Who We Are
Better Call Marc offers tech services, including custom PC builds, web development, and tech support. For inquiries, you can contact us at:
- Email: [email protected]
- Phone: 1-604-793-6010
- Website: www.bettercallmarc.tech
2. Eligibility
To use our services, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate and complete information when requested.
3. Services
Better Call Marc offers the following services:
- Custom PC builds (including advanced liquid cooling setups).
- WordPress web development.
- General tech support.
Service-Specific Terms:
- Custom PC Builds: Component choices are based on client preferences and compatibility. Once finalized, orders for custom parts are non-refundable.
- Tech Support: Support is provided within the scope of the agreed service. Additional requests may incur extra charges.
4. Pricing and Payment
4.1 Pricing
- All prices are provided upfront and include applicable taxes where required.
- Quotes are valid for a specified period (as indicated in the quote).
4.2 Payment Terms
- A deposit may be required for custom PC builds or other projects.
- Full payment is due upon completion of services unless otherwise agreed.
4.3 Late Payments
- Unpaid balances may result in delays or suspension of services.
5. Returns, Refunds, and Warranties
5.1 Custom Builds
- Returns: Custom-built PCs are non-refundable unless defective.
- Warranty: Custom builds come with a warranty covering assembly and initial component defects. Manufacturer warranties apply to individual components.
5.2 Other Services
- Refunds for services are assessed on a case-by-case basis.
6. Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information.
- Use your purchased hardware and software responsibly.
- Comply with applicable laws while using our products or services.
7. Limitations of Liability
Better Call Marc is not liable for:
- Losses caused by misuse or third-party interference.
- Damages due to software or hardware failures unrelated to our services.
- Data loss or recovery issues. Please back up your data before engaging in hardware services.
8. Intellectual Property
All content on our website, including text, graphics, logos, and designs, is the property of Better Call Marc. Unauthorized use or reproduction is strictly prohibited.
9. Third-Party Services
Some services or products may involve third-party vendors (e.g., component suppliers). We are not responsible for the actions or policies of these third parties.
10. Termination
We reserve the right to terminate services if you violate these Terms and Conditions or engage in fraudulent, abusive, or illegal activities.
11. Changes to Terms
We may update these Terms and Conditions from time to time. Updates will be posted on this page, and the “Effective Date” will be revised. By continuing to use our services, you agree to the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
13. Contact Us
If you have questions about these Terms and Conditions, feel free to reach out:
- Email: [email protected]
- Phone: 1-604-793-6010
Thank you for choosing Better Call Marc. We look forward to helping you with your tech needs!
